© 2026 Freedom Fuels Australia. All rights reserved.

Open an Account

We have commercial fuel accounts for businesses of all shapes and sizes. From the morning run, to the terminal pick up, Freedom offers flexible options for commercial credit that keep your business moving. Find out more.

Apply for a Commercial Account

My Account

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Can I buy things other than fuel on my card?

Any items available from our retail sites may be purchased using your card.

Can we limit fuel types and retail products on our account?

Accounts are activated with all products available as default. You can however request restrictions on fuel grades and shop stock when signing up for an account.

How can I monitor my account?

Via your monthly statement.

Will I see my Statement before my direct debt?

Yes

When will I receive my monthly statement?

Statements are sent within 7 days from the end of month.

Freedom Fuels Business Account Card

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Who do we contact to apply for a card?

Same process as opening any account with Freedom Fuels – Credit department is responsible for account opening and will assess all credit applications.

Can I purchase / apply for a personal card for family and friends?

You may have multiple cards under your account. The signatory of the account application (Account holder) is responsible for the debt of all these cards

Is there a fee for the cards?

There are no ongoing card keeping fees. New and replacement cards may attract a fee of $5 per card, which includes lost or stolen cards.

Can other people sign for transactions?

Each card has a signature strip. The account holder remains responsible for the costs incurred on the card and we recommend that you assign a PIN to each card.

Security

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What security measure will you take to ensure that the correct person is using the card? i.e. signature, PIN, rego on the card?

The responsibility for all purchases made on your account remains the responsibility of the Account Holder. We have provided for registration, signature strip along with PIN number option for each card

Discounts and Rebates

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Is there a rebate on fuel?

Your business may be eligible for fuel and store discounts based on a volume purchasing matrix.

Is there a discount for early payment?

No

Payment/s

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What are the payment structures?

14 days Direct Debit after end of month.

When do I have to pay?

14 days Direct Debit after end of month.

How do I pay?

Automatic direct debit.

Can I open a pay in advance account?

Yes we can accept your payment in advance. Please contact the credit department. If there is any balance due on the 14th of each month it will still be direct debited.

Activation

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How do I activate my card?

Phone our Customer Service Centre on 1300 667 202 and they will activate the cards for you.

Lost, Damaged or Stolen Cards

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What do I do if I lose my card?

Phone 1300 667 202 (Customer Service Centre) or email csc@freedomfuels.com.au and they will make arrangements for replacement. The card will be cancelled as soon as we are notified. You remain responsible for any purchases until we are notified. You will be asked to verify the details in writing.

Do I have to pay if I lose or damage my card?

You are responsible for all purchases on your card until you notify Freedom Fuels of the card loss in writing.

Dishonour Fees

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Are there any dishonour fees?

Yes. $50 per dishonour (please refer to the Terms and Conditions).

Suspension

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At which point does the card become suspended?

Dishonour of Direct Debit of your account and / or non- compliant of our Terms and Conditions and / or not reaching minimum spend.

Motorcharge card / Motorpass Cards, Fleetcard

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I have a Motorcharge card / Motorpass Cards, Fleetcard. Can I change to a Freedom Retail Account Card?

Yes. You will need to complete a new account application and be accepted. Please note that there is a different service offering from these cards to Freedom. You will need to investigate the service offering and make your own comparison against the Freedom offer.